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  Welcome to Your Conflict Management Course

Welcome to the course:

  1. Your course tutor, Dr Mike Clayton
  2. What you will be able to do at the end of your course
  3. The main topics you'll learn
  4. Practicing your skills: Your Conflict Log

Your Course workbook is below the video.

This is your course workbook.

We recommend you download it and either:

  • Print it out
  • Work from your preferred PDF reader

There is space in the workbook for you to add your own notes, so keep it with you as you work through the videos.

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